Update 1st July
Following last week’s 2020 TCS New York City Marathon cancellation, we are pleased to say we are now in a position to present you with your options.
We would like to thank you for the patience whilst we collected the necessary information we required. With last week’s announcement we can confirm that the new 50th Anniversary of the TCS New York City Marathon will take place on the Sunday 7th November 2021 and we sincerely hope that you will all be able to join us for what is sure to be a very special running of the event.
It is extremely important to note, there is some uncertainty over the size of the field for 2021 and a possibility that the number of international places could be reduced. Therefore if you definitely want to guarantee running in the very special 50th anniversary edition of the TCS New York City Marathon, you will need to keep your 2020 in place and roll it over to 2021. We do not have any certainty of being able to offer places to any new bookings at a later date.
Your full choice of options are below:
Option 1 – Move your booking for the 50th Edition of the TCS New York City Marathon to the new date of 7th November 2021.
Your paid deposit will automatically be transferred and put towards a booking for 2021
We are expecting to release our 2021 packages in the Autumn of 2020. We will contact you at this time so that you can choose your preferred package, which can reflect any changes to your booking for 2021. Please note, there could be a price difference (either higher or lower) depending upon the final rates confirmed by airlines, hotels and the dollar exchange rate – you will have the option for a refund if the price changes and you wish to cancel later.
Option 2 – Transfer the value of your booking to a refund credit note for use against a future package of your choice. You can apply the value of your refund credit note to any event with Sports Tours International or Club La Santa UK. The value of refund credit note is fully ABTA/ATOL protected and is valid until 31st January 2021.
Option 3 – We will refund to you the monies currently paid to ourselves for the 2020 TCS New York City Marathon. This refund will be made back via the original payment method and will be made within 28 days of confirmation that you would like to proceed with this option. Should you take this option we cannot guarantee you a place at a later date.
We kindly ask that you respond with your preference to email@example.com by the 17th July 2020.
If you have any further questions again please do not hesitate to contact us.
We look forward to running with you in the near future.
Update 25th June
News broke on Wednesday that the 50th edition of the TCS New York City Marathon, due to take place on 1st November 2020, has now been postponed to 7th November 2021 due to Covid-19 related health and safety concerns.
The official statement from NYRR can be found here:
For our 2020 customers, as this news only broke on Wednesday, we need to gather more information from New York Road Runners before we can contact you individually to discuss your options.
We will aim to have a further update for our customers by 1st July.